Further information: https://airwolf3d.com/rma/
AIRWOLF 3D accepts returns on a very limited basis. Returns are only accepted within FOURTEEN (14) CALENDAR DAYS from the delivery date for a refund of the original purchase price with the following amendments/fees:
1. To return a printer, please contact AIRWOLF 3D for a Return Merchandise Authorization (RMA) number.
2. AIRWOLF 3D will not refund the original shipping cost nor the shipping and handling fees related to a printer’s return by the original purchaser.
3. AIRWOLF 3D has sole discretion in decisions regarding a products fitness for return. No refund will be granted for printers which have been tampered with in any manner which jeopardizes AIRWOLF 3D’s ability to remarket or resell the printer.
4. All returns are subject to a 20% restocking fee, which percentage is taken from the final purchase price less any shipping or handling charges.
5. When seeking a refund, the original purchaser must repackage the printer in the original foam and box and insure the printer when shipping back to AIRWOLF 3D.